The NTSA App provides a convenient way to access various transport-related services using a mobile device. One of the available functions is the ability to verify driving licence information, allowing users to check the details associated with their driving licence through the app.
This guide explains how to verify a driving licence using the NTSA App in Kenya. It takes you through the verification process, from opening the NTSA App and accessing the relevant service to entering the required information and viewing the driving licence details displayed by the system.
READ ALSO: How To Log In To NTSA App
What is Driving Licence?
A driving licence is an official document issued by the relevant government authority that authorizes an individual to drive specified categories of motor vehicles on public roads. In Kenya, driving licences are issued and managed through the National Transport and Safety Authority (NTSA) and contain information used to identify the licensed driver and the vehicle categories they are permitted to operate.
A driving licence serves as proof that the holder is legally authorized to drive the vehicle categories indicated on the licence. It contains important details such as the driver’s name, licence number, and applicable vehicle categories, which can be checked when verifying driving licence information through the available NTSA services.
What is Driving Licence Verification?
Driving Licence Verification using NTSA App is the process of checking the information associated with a driving licence through the mobile application provided by the National Transport and Safety Authority (NTSA). It gives users a convenient way to verify driving licence details directly from a compatible mobile device.
The verification process allows a user to enter the required information in the NTSA App and submit it for checking. Once the request is processed, the app can display the available driving licence information, helping the user confirm the details recorded in the NTSA system.
Requirements Needed To Verify Driving Licence using NTSA App
To verify your driving licence using the NTSA App, you need the mobile application installed on your device and your National ID number ready for the verification process. Ensure that you have entered the correct identification details when prompted by the app. The two requirements needed to verify a driving licence using the NTSA App are:
- ID number
- NTSA App
Once you have your National ID number and the NTSA App installed on your device, you can proceed with the driving licence verification process. Open the app, access the relevant verification service, and enter your identification details as requested to retrieve the available driving licence information.
How To Verify Driving Licence using NTSA App
With your National ID number and the NTSA App ready, you can begin the driving licence verification process from your mobile device. The process involves opening the app, accessing the driving licence verification service, entering your ID number, and submitting the information to view the available licence details. Follow the steps below to verify your driving licence using the NTSA App:
- Step 1: Open NTSA App

The first step in the process of verifying driving licence online in Kenya is to open the NTSA App.
- Step 2: Enter Email or ID Number

Next, enter your email address or ID number that is registered to your eCitizen account. The NTSA App uses eCitizen login details to access the NTSA services via mobile application.
- Step 3: Click Next

Once you have entered eCitizen login credentials on the NTSA App, proceed and click on the “Next” button.
- Step 4: Enter OTP Verification Code

In this step, you need to enter the OTP verfication code that has been sent to your phone number.
- Step 5: Click Next

Once you have entered the OTP verification code, proceed and click on the “Next” button.
- Step 6: NTSA App Login Successful

Once you have entered the correct details and the system has verified your login using the OTP verification code, you will now be able to access the NTSA App dashboard.
- Step 7: Click on Services

In this step, inside the NTSA App dashboard, proceed and click on “Services” to begin the driving licence verification process.
- Step 8: Select Driving Licence

Next select driving licence and click on the “Verify” button.
- Step 9:Enter ID Number

In this step, enter “ID Number” and proceed to click on the “Verify” button to verify the driving licence in the NTSA systems.
- Step 10: Driving Licence Details

Lastly, the NTSA system will verify the driving licence and the results of the driving licence verification will be shown for you to check and confirm the same. The results of the driving verification process will show the relevant driving licence details including; full names, driving licence reference (driving licence number), vehicle class, date of expiry and status of the driving licence.
Overview: Driving Licence Verification using NTSA App
To begin, open the NTSA App and enter your email address or ID number, then click Next. Enter the OTP verification code sent to you and click Next to complete the authentication process. Once your credentials are verified, you will be successfully logged in to the NTSA App. From the app’s main menu, click Services to view the available NTSA services.
READ ALSO: How To Download NTSA App
Under the available services, locate Driving Licence and click Verify to open the verification option. Enter your ID number in the required field and click Verify to submit the information. The system will process your request and display the driving licence verification results, allowing you to view the available licence details associated with the ID number provided.
